Shipping & returns
The purchased medicines/products can be returned within 15 Days (medicines) or 3 Days (other products), under the following conditions:
- The medicines/products are in good condition.
- The full amount will be refunded after deducting any discounts received, if applicable.
- Medicine/ products will not be accepted under the following conditions:
- Tablets/ Capsules – Label is unclear, the strip is torn, and the number of tablets/capsules does not match as per the receipt.
- Bottle/Syrup/Ointment – Seal is broken and the packet is torn.
- Cold Chain Product(Injectables) – Once sold is not returnable.
We assure you hassle-free refunds.
For detailed information or queries, you can send us a message on our official Facebook page (m.me/ePharmacyNepal) or call us at 980-8787939.